Security

I built a customer service chatbot for a fake company called Acme Corp. Friendly, helpful, the kind of “How can I help you today?” bot half the internet is bolting onto their website right now.

Previously: Your Website’s F Security Grade Is Costing You Jobs

It’s Tuesday morning, and somewhere in your market, a homeowner just Googled “roofing contractors near me.” Your website popped up. Your reviews look great. Your work speaks for itself.

The Attack That Almost Worked In October 2025, I experienced one of the most sophisticated phishing attacks I’ve ever seen. This wasn’t some Nigerian prince email or an obvious fake. This was a coordinated, multi-channel assault designed to overwhelm, confuse, and ultimately compromise my Google account.

The Privacy Principle You can’t improve what you don’t measure.