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Customer Experience

How Smart Contractors Stopped the Client Silence
How Smart Contractors Stopped the Client Silence
Rob Pratt Apr 21, 2026

How Smart Contractors Stopped the Client Silence The automated update system that turns anxious clients into referral machines

Your Clients Haven't Heard From You in 3 Weeks and They're About to Call
Your Clients Haven't Heard From You in 3 Weeks and They're About to Call
Rob Pratt Apr 14, 2026

Your Clients Haven’t Heard From You in 3 Weeks and They’re About to Call Why the silence between job start and final walkthrough is costing you reviews, referrals, and repeat business